Workflow Evansville

Evansville Water and Sewer Utility Extends Bill Relief Program Applications Open Now

Evansville, Ind. – The Evansville Water and Sewer Utility (EWSU) is extending the Bill Relief Program for its second year, to help income-eligible individuals and families in the community lighten the cost of their utility bill. In its first year, the program aided more than 3,000 households. EWSU estimates that nearly 25,000 households may still qualify for the program.

Who Qualifies for the Program

Customers who reside inside the City limits, have City water service and have a total household income of $50,000 or less may qualify for assistance. Those who qualify will receive a $10 monthly credit applied to their account for up to 12 months – for a total savings of $120.

Customers who are currently enrolled in the program will have the opportunity to re-apply for a second year of credit. EWSU will email enrollees before their one year of credit is complete with instructions on how to re-apply.

How to Apply

Applying for the EWSU Bill Relief Program is simple.

  1. Fill out the application form. Provide your EWSU account information and household income.
  2. EWSU will send an email to confirm if your application was received – and whether your request was approved or denied.

Customers who are approved will receive a $10 credit automatically applied to their account each month for up to 12 months. Customers may apply now at

Program Funding

Funding for the program is provided by the American Rescue Plan, which provides direct relief to Americans and the economy during and as a result of the COVID-19 pandemic. A portion of the funds will be directed to the Utility’s shut-off assistance program, which helps customers facing shut-off status.

The EWSU Bill Relief Program will continue for an additional year, beginning July 2023. 

Learn More about Other Customer Assistance Programs 

EWSU strives to make assistance for customers in need easy and attainable. Please visit to see a full list of programs and funds available to qualifying customers.