Workflow Evansville

Evansville Water and Sewer Utility Revises Bill Relief Program

The Evansville Water and Sewer Utility (EWSU) has made two important changes to the Bill Relief Program previously announced: The monthly credit is increasing from $3 to $10 a month, and the eligibility requirements have been revised to exclude County residents. The changes stemmed from the Evansville City Council's approval on use of the City's allocation of American Rescue Plan funds.

Current Bill Relief Program guidelines are as follows:

Who’s Eligible

EWSU customers who reside in City limits with an active water account and have a household income of $50,000 or less may qualify for assistance.

What the Bill Relief Program Provides

Customers who apply for the program and qualify will receive a $10 monthly credit applied to their account each month for one year – for a total savings of $120. The credit offsets the 2022 water rate increase that goes into effect July 1. After one year, customers may have the opportunity to reapply for the program for an additional 12 months or while funds last. 

When It Takes Effect

The Bill Relief Program launches July 1, 2022, to help income-eligible individuals and families in the community lighten the cost of their utility bill. Applications are being accepted now. 

How to Apply

  1. Visit
  2. Fill out the application, including EWSU account number and household income.
  3. Applicants will receive an email verifying the application was received and whether the request was approved or denied.

Visit to learn more.