Evansville Water and Sewer Utility is committed to transparency and accountability – and keeping our customers and community informed. Stay up-to-date about Utility initiatives and track water and sewer projects happening in your neighborhood. Connect with us on social media or send us an email. We believe communication is a two-way exchange and welcome your feedback and comments.
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Thank you for your interest in the Evansville Water and Sewer Utility. All media inquiries are handled by our Public Information Officer. If you represent a news organization and are requesting information or an interview, please contact:
Ella Johnson-Watson
Email: communication@ewsu.com
Phone: 812-435-6750
Annual Fall Leaf Collection Program Starts October 28, Ends December 13
Evansville Water and Sewer Utility will offer the annual fall leaf collection service to eligible City residential customers starting Monday, October 28, through Friday, December 13.
EWSU Water Service Line Inventory Available Online
Evansville Water and Sewer Utility has released its Service Line Inventory to state regulatory officials in accordance with new federal Lead and Copper Rule Revisions.
EWSU Investigates Groundwater as Cost-Saving Alternative
Evansville Water and Sewer Utility is investigating the use of groundwater as a cost-saving alternative to building an all-new surface water treatment plant.
Winterize to Avoid Frozen Pipes
If you have a lawn irrigation system, you should be getting it winterized soon. Lawn irrigation systems are required to have a backflow preventer which may be located outdoors. Wrapping the device with insulation or heat tape may not be sufficient to keep it from freezing.
EWSU to Switch Water Disinfectant August 26 Through October 14
The Evansville Water and Sewer Utility changes the disinfectant used in the water treatment process twice a year to ensure the delivery of high-quality, safe drinking water to our customers.
Enhanced Bill Assistance Program Offers EWSU Customers Choice: $1,000 in Small Plumbing Repairs or $30 Monthly Credit
Evansville Water and Sewer Utility (EWSU) customers who qualify for bill assistance now have two options to save on their water bill: Chose to receive up to $1,000 in plumbing repairs or updates made by a certified professional through the Leak Repair Program or a $30 monthly credit on their EWSU bill through the Bill Relief Program.
Recycling Dos and Don’ts
Recycling reduces waste, saves space in our landfill and makes our environment a healthier place to live. But if you don’t do it the right way your recycling materials may end up in the trash. Here are a few tips to make sure your recycling is ready for pickup.
EWSU Receives Awards for Outstanding Project Safety and Engineering Excellence
Evansville Water and Sewer Utility is proud to receive three significant industry recognitions for outstanding safety and engineering excellence on two water and sewer projects.
EWSU Launches Automated Boil Advisory Phone Calls and Text Messages
Evansville Water and Sewer Utility (EWSU) customers no longer have to wonder if their property is included in a boil advisory or when the advisory is lifted. Customers with their phone number listed on their account will automatically receive an automated phone call and a text message as soon as a boil advisory is established for their address. Once the boil advisory is lifted, customers will receive a follow-up call and text updating the advisory status.
Scheduled Water Rate Increase Goes into Effect April 1
On April 1, Evansville Water and Sewer Utility (EWSU) will implement the next phase of water rates that were previously approved by the Indiana Utility Regulatory Commission (IURC). An average residential customer using 5,000 gallons of water per month will see the water portion of their bill increase from $50.05 in 2023 to $53.15 in 2024.
Evansville’s Heavy Trash Pickup Goes Year-round With More Items Accepted
Changes to the Evansville Water and Sewer Utility’s heavy trash service now make it easier for residential customers to dispose of heavy trash throughout the year.
