Evansville Water and Sewer Utility is committed to transparency and accountability – and keeping our customers and community informed. Stay up-to-date about Utility initiatives and track water and sewer projects happening in your neighborhood. Connect with us on social media or send us an email. We believe communication is a two-way exchange and welcome your feedback and comments.
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Thank you for your interest in the Evansville Water and Sewer Utility. All media inquiries are handled by our Public Affairs Manager. If you represent a news organization and are requesting information or an interview, please contact:
Travis Guffey
Email: communication@ewsu.com
Phone: 812-431-0198
EWSU to Transition to Paperless Billing Beginning November 2026
EVANSVILLE, IN – Beginning November 2026, Evansville Water and Sewer Utility (EWSU) will transition to paperless billing as the preferred delivery method of monthly utility bills. Customers who want to continue receiving a paper bill may do so at no cost by updating their MyWater EWSU account or by calling EWSU Customer Service at 812-436-7846.
EWSU Closed Labor Day
Evansville Water and Sewer Utility business offices will be closed for Labor Day on Monday, September 7. To report a water or sewer emergency on holidays call 812-421-2130. Regular business hours will resume on Tuesday, September 8. Republic Services will not operate on Labor Day. Trash and recycling will be collected Tuesday through Saturday.
EWSU to Conduct Hydrant Flushing to Maintain Water Quality, Fire Protection
Evansville Water and Sewer Utility will begin flushing fire hydrants throughout the water distribution system as part of a routine water system maintenance program. The hydrant flushing will begin next Monday, August 24, through Friday, September 4, 2026.
Next Disinfectant Switch of 2026 Starts on August 17, Ends on September 28
Evansville Water and Sewer Utility (EWSU) will temporarily switch the disinfectant used in the water treatment process beginning Monday, August 17, 2026, and continuing until Monday, September 28, 2026. This routine maintenance happens twice a year and helps keep our water mains clean and free of harmful bacteria year round.
What to Know About Sewer Cleaning
Residents in neighborhoods scheduled for sewer cleaning receive advance notification with detailed information and tips to minimize household disruptions. Evansville Water and Sewer Utility appreciates your cooperation in supporting our city’s essential infrastructure.
Water Bill Assistance Program Ready to Help
Worried about your utility bill? If you’ve gotten a shutoff notice, don’t stress. The Water Bill Assistance Program might be able to lend a hand! The program is a partnership between the Evansville Water and Sewer Utility, HomeServe USA, and the Community Action Program of Evansville. Find out if you qualify.
EWSU-Republic Services Sanitation Contract FAQs
Evansville Water and Sewer Utility is seeking an adjustments to the sanitation fee as we plan ahead, improve customer service and keep Evansville's sanitation system dependable. Here are answers to some of the most frequently asked questions.
EWSU Seeks Gradual Adjustments in Sanitation Fee
After four years without an increase in fees, the Evansville Water and Sewer Utility (EWSU) will seek to implement gradual sanitation fee adjustments over the next three years. An amendment to the City’s sanitation contract with Republic Services will be considered by the Evansville City Council on first reading January 12.
City of Evansville Announces Major Cost-Saving Shift in Water Supply Strategy
Officials with the Evansville Water Sewer Utility presented the design contract for a new Groundwater Treatment Plant at the Evansville Water Sewer Utility Board Meeting. The contract represents a shift in water supply and treatment plans that will fundamentally reshape the future of the city’s water system and save ratepayers up to $200 million over time.
