Evansville Water and Sewer Utility is committed to transparency and accountability – and keeping our customers and community informed. Stay up-to-date about Utility initiatives and track water and sewer projects happening in your neighborhood. Connect with us on social media or send us an email. We believe communication is a two-way exchange and welcome your feedback and comments.
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Thank you for your interest in the Evansville Water and Sewer Utility. All media inquiries are handled by our Public Information Officer. If you represent a news organization and are requesting information or an interview, please contact:
Ella Johnson-Watson
Email: communication@ewsu.com
Phone: 812-435-6750
EWSU to Switch Water Disinfectant August 26 Through October 14
The Evansville Water and Sewer Utility changes the disinfectant used in the water treatment process twice a year to ensure the delivery of high-quality, safe drinking water to our customers.
What You Should Know About Smoke Testing on Evansville’s East Side
From July through early-September, Evansville Water and Sewer Utility (EWSU) will partner with Wessler Engineering to conduct smoke testing and sewer line inspections in several neighborhoods on Evansville’s East Side. The smoke testing is expected to continue for approximately 6-to-8 weeks, weather permitting.
Enhanced Bill Assistance Program Offers EWSU Customers Choice: $1,000 in Small Plumbing Repairs or $30 Monthly Credit
Evansville Water and Sewer Utility (EWSU) customers who qualify for bill assistance now have two options to save on their water bill: Chose to receive up to $1,000 in plumbing repairs or updates made by a certified professional through the Leak Repair Program or a $30 monthly credit on their EWSU bill through the Bill Relief Program.
Recycling Dos and Don’ts
Recycling reduces waste, saves space in our landfill and makes our environment a healthier place to live. But if you don’t do it the right way your recycling materials may end up in the trash. Here are a few tips to make sure your recycling is ready for pickup.
Public Notice of Executive Session
The Evansville Water and Sewer Utility Board (the “Board”) will hold an Executive Session on May 14, 2024, at 2:00 p.m.
EWSU Receives Awards for Outstanding Project Safety and Engineering Excellence
Evansville Water and Sewer Utility is proud to receive three significant industry recognitions for outstanding safety and engineering excellence on two water and sewer projects.
EWSU Launches Automated Boil Advisory Phone Calls and Text Messages
Evansville Water and Sewer Utility (EWSU) customers no longer have to wonder if their property is included in a boil advisory or when the advisory is lifted. Customers with their phone number listed on their account will automatically receive an automated phone call and a text message as soon as a boil advisory is established for their address. Once the boil advisory is lifted, customers will receive a follow-up call and text updating the advisory status.
Scheduled Water Rate Increase Goes into Effect April 1
On April 1, Evansville Water and Sewer Utility (EWSU) will implement the next phase of water rates that were previously approved by the Indiana Utility Regulatory Commission (IURC). An average residential customer using 5,000 gallons of water per month will see the water portion of their bill increase from $50.05 in 2023 to $53.15 in 2024.
EWSU’s Spring Yard Waste Service Collections set for April 1-26
To accommodate extra yard waste this time of year, Evansville Water and Sewer Utility offers the annual Spring Yard Waste Service to city residential customer starting Monday, April 1, and continuing through Friday, April 26. During that time, city residential customers can place unlimited bags of grass clippings, hedge and tree trimmings, garden plants and other yard waste curbside next to their trash cart for pickup on the scheduled collection day.
Evansville’s Heavy Trash Pickup Goes Year-round With More Items Accepted
Changes to the Evansville Water and Sewer Utility’s heavy trash service now make it easier for residential customers to dispose of heavy trash throughout the year.