Workflow Evansville

Understanding My Bill

Your monthly Utility bill is based on your water usage, which varies from month to month and is the largest factor in your bill. To help you better understand your EWSU bill, we have provided details about each section below.

How 100-Gallon Billing Works

You are billed for every 100 gallons of water you use. Any remaining gallons are carried over to the next month’s bill. Billing in 100-gallon increments provides a more predictable and accurate bill. While your bill amount may vary from month to month, the difference should be small. 

1. Account Information

Your account number, the bill number, the payment due date and the bill total

2. Billing Period

The date your bill was totaled, plus the payment due date

3. Billing Summary

Your previous balance and total current balance, including service charges and taxes. For more information about your charges, you can also view EWSU's Water Rates and Fees and Sewer Rates and Fees.

4. Meter Readings

Your current meter reading minus your previous meter reading are used to calculate your total water usage during this period

5. Water Usage

Monthly water usage in 100 gallons. Usage will be shown as "Estimated" when data cannot be transmitted from the smart antenna on your water meter to a nearby station. This typically occurs when your water meter pit cover is damaged or obstructed.

6. Usage History

Your water usage over the past 12 months

7. Message Center

Useful, timely information for EWSU customers

8. Service Address

Location receiving water service

100-Gallon Billing.

Bill Calculator

To learn more about how your bill is calculated, visit our bill calculator

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