Workflow Evansville

Payment Assistance

If you need assistance with paying your rent or utility bills, help may be available. There are many churches, charities, service organizations and specialty programs that want to help. 

For questions about any of these programs, please visit or call 812-436-7846.

Bill Relief Program 

The Evansville Water and Sewer Utility Bill Relief Program is designed to help individuals and households lighten the cost of their utility bill. Income-qualified customers who apply for the program receive a $10 monthly credit to save on their bill. That credit surpasses water rate increases and will be applied to their active account for up to 12 months.

Apply now

To learn more, please visit

Salvation Army

The Salvation Army offers two services that may provide Evansville Water and Sewer Utility  customers with assistance paying their utility bills, reconnection charges and other fees. 

  • Greater Evansville Rapid Response Fund – This program is sponsored by the United Way of Southwestern Indiana and community collaborators. It can cover up to 12 months of past due utility bills, reconnection charges and penalty fees. 
  • Salvation Army General Fund – This fund covers up to $5,000 of past bills, reconnection charges and penalty fees. To qualify, you cannot have requested financial help from the Salvation Army within the past year. 

Contact Salvation Army at 812-422-4673 to see if you qualify.

Indiana Emergency Rental Assistance Program

The Indiana Emergency Rental Assistance (IERA) program is designed to decrease evictions, increase housing stability, and prevent homelessness. It is designed to help renters whose income has been negatively impacted by COVID-19 with rent and utility assistance. 

Help for Tenants

IERA can provide eligible renters with up to 12 months of utility assistance, including bills that are past due. Apply for the IERA program.

Help for Landlords

Landlords may encourage renters to apply for assistance through the IERA program. Landlords are encouraged to:

Other Local Agencies Offering Assistance

If you are behind on your utility bill, there are several other local charities you may contact for help.

  • Community Action Program of Evansville  401 SE 6th Street  812-492-3941
    • Water & Energy Assistance program information click here: CAPE
  • Catholic Charities  2111 Stringtown Road  812-423-5456
  • Mission of Grace  418 E. Gum Street  812-464-2919
  • Outreach Ministries  734 W.Delaware Street  812-464-1025
  • St. Vincent de Paul  809 N. Lafayette Street  812-425-3485
  • HOPE of Evansville  612 SE 4th Street  812-423-3169 ext. 105 

Township Trustees

Help for Veterans

  • Rolling Thunder - Veterans Affairs  1738 Glenmoor Road  812-435-0799