Workflow Evansville

Paperless Billing

Paperless Billing: A Faster, more convenient way to receive your monthly utility bill.

Beginning in November 2026, Evansville Water and Sewer Utility will automatically transition all customers to paperless billing as the preferred delivery method for the monthly billing statement.

Customers who want to continue receiving a paper bill may do so at no cost by updating their billing preferences through their MyWater EWSU account or by contacting Customer Service at 812-436-7846.

Why is EWSU Making This Change?

Paperless Billing provides customers with faster, more convenient access to their monthly utility bill while helping EWSU reduce printing and postage costs.

Like many organizations, EWSU continually evaluates its operating expenses to ensure we are being responsible stewards of the resources entrusted to us. Updating our billing methods allows EWSU to better manage these costs while continuing to invest in maintaining the water and wastewater systems our community relies on.

Frequently Asked Questions